811 posts. If you click on "Show Conditions". "You can cancel (exchange or refund) your ticket before the first day of validity for a fee of 10,00 EUR in exchange for a voucher. Thereafter, cancellations are excluded." "You can use all trains and IC Bus services indicated on your ticket. You can use any local train (i.e. RE, RB, S). Deutsche Bahn is in its biggest crisis since its creation almost 30 years ago, in the 1994 “rail reform” that followed the fall of the Berlin Wall and German reunification. If the train arrives at its destination with a delay of between 60 and 119 minutes for a one-way journey, you can claim a refund of 25% of the ticket price. If the delay is 120 minutes or more, you can claim 50% of the ticket price. If you have bought a return ticket, the railway company will calculate the compensation on the basis of half the Passenger rights in the event of a delayed or cancelled train are regulated by law. This is based on Regulation (EU) 2021/782 of the European Parliament and of the Council of 29 April 2021 on rail passengers' rights and obligations (recast). You do. If the train is delayed at the destination station by 60 minutes, you'll get 25 percent of the ticket price back for a single journey and 50 percent for a delay of 120 minutes or more. So ICE trains between Hamburg/Hannover - Kassel - Würzburg - Munich are cancelled. ICE trains from Berlin/Leipzig/Erfurt - Frankfurt will be diverted between Erfurt and Frankfurt and will be delayed However, last week I got an email saying that the ICE was cancelled: Due to a timetable change, your journey from XXX to Schiphol (Airport) on 27 August 2022 cannot be carried out as described. Click "find alternative connection" for alternative journey options to your destination. You can now use your ticket for other trains of Deutsche Bahn. Delays are still expected for regional and long-distance trains as Deutsche Bahn reschedules around 50,000 services that had been cancelled, according to German state broadcaster DW. 7.6 Compensation for delayed or cancelled journeys If the service you’ve booked a ticket for is cancelled or delayed, you may be able to get a refund or compensation, depending on your operator. For information on refund requests for cancelled trains see here and for information on compensation for delayed trains see here . For digital refunds, claim compensation through the customer account on the Bahn app or bahn.de. All refund claims must be made within one year of the ticket’s validity period. Miscellaneous Questions: How does German Transport Cover Hotel Expenses? Deutsche Bahn covers accommodation and meals if passengers are stranded at a station in the gYmndp4.